A strong level of trust with customers is going to prove hugely important for recovering businesses when the pandemic finally comes to an end. According to a recent report published by the central bank, the country GDP is not far from attaining positive growth and observed that the economy will experience a V-shaped recovery in 2021, where V will stand for Vaccine.

Recovery is evident from the surge in Financial Markets as we know Covid-19 pandemic dragged the Sensex to a record low in late March 2020 bit it staged a strong recovery from the lows to breach the 50,000 mark in Indian History.

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